Background Lace

COVID-19

 

 

Dear friends and family, 

The time has come for us to open our doors and we can’t  be more thrilled! There are of course going to be significant changes but we promise to keep up the wonderful atmosphere that you all know and love. Here is what we will be doing in store!

 

 

Hand Sanitizer Gel 

Our cleaning station is available for you to use as soon as you enter the boutique. 

Face Masks:
Face masks must be worn while visiting our store. If you have come to your appointment without one, you may purchase one for $1.50.

Social Distancing Zones  
Distancing zones of 6ft are clearly marked, please follow our direction and respect these at all times. We have limited the number of customers in store in order to respect the distancing zone guidelines. We are operating on two fitting rooms only. 

Shop Alone
As we are trying to keep the amount of people in the store at a minimum please shop alone. 

Gloves and Masks
Staff will wear face shields or masks at all times.
When gloves are worn they will be changed after each customer, hands are thoroughly washed after every customer interaction.


Surfaces cleaned after every transaction
Door handles, Fitting rooms, card terminal and surrounding cash desk surfaces are being washed down with hospital grade disinfectant before and after each customer according to the manufacturers directions.

All correspondence and boxes received are disinfected upon arrival. Products are quarantined for 24 hours.

Products
Our staff take great care to keep products in a sanitized condition, sanitizing hands before and after handling. 85% of our products have always been stored in their own bag within a drawer so that procedure remains.

Our fittings are personalized so the number of items that you may currently try on are being limited. All products that have been tried on and not purchased are then quarantined for 24 hours before being returned into our stock.


Appointments Only
We are currently scheduling hourly appointments to allow time to serve you and conduct the cleaning process after you. Your actual fitting time will be no longer than 40 minutes.

Being such an interactive, connected store we will need to balance complying with the necessary social-distancing measures and trying to remain a warm, friendly shopping environment. We want you to feel safe and still be able to experience the sense of fun and discovery that comes from visiting our store.

As we can not display much product we are looking at ways to make use of our space so that it remains warm. If you have any ideas on how we can maintain our sense of community connectedness let us know. Are you an artist that would like to display your work, reach out to us?

In the meantime, we thank you for your patience during this transitional time. We know it's not easy for anyone.

Lots of love
Brachic.